Stylish & Modern, 2-story Apartment in the Center

Negative: Muutamat kohdat rempallaan: - Kylpyhuoneen wc:n kansi irrallaan - Bideesuihkun seinäpidike puuttui - kylpyhuoneessa yhden lampun paikalla keskellä huonetta roikkui vain johdot katosta silmien korkeudella - kylpyhuoneen peili oli asennettu liian ylös

Negative: An unforgettable experience — for all the wrong reasons. Check-in was at 4 PM, yet we were still asked to wait a bit because the place wasn’t clean. When we finally got in, we were greeted by a stomach-turning stench that not even hours of ventilation could fix. What was it? No idea — and frankly, we were too busy being disgusted. The toilet had no bin, the seat was broken, and the bed looked like it hadn’t been cleaned. The sheet barely covered the mattress, there were no pillow covers, and one single hand towel was apparently meant for two people. Cables all over the floor, random junk lying around, and a watered-down bottle of hair conditioner in the shower as the cherry on top. And also there is a 200€ deposit that they did not mention anywhere before booking. Not recommended.

Positive: sijainti ja hinta Negative: aika paljon vammoja kämpässä ja joutuu antamaan 200€ pantin jolla maksetaan sattuneet vammat.lähettelin kuvia heti samana päivänä ettei viat menisivät meidän piikkiin.Vikoja löytyi vielä senkin jälkeen mutta ajattelin nauttia matkasta enkä narista vioista.

Positive: Good location. Negative: I have never left a bad review for anything before, but unfortunately I must do so on this occasion. Upon arriving at the apartment I realised it smelled strongly of cigarette smoke, despite it being a non-smoking apartment. This was very off-putting as the smell spread to every corner of the flat. Furthermore, there were cigarette marks on the sofa, one of the windows would not shut properly, and I was not given any info about the WiFi code until I requested it. I tried to stop by the 2ndhomes office three times to return my keys as I was not interested in staying in the apartment, and I intended to ask for a partial refund as the property was not provided to me as it had been advertised. Unfortunately, nobody was at the office on any of the three occasions. On the third time I dropped the apartment keys off in their letterbox and messaged the company via Booking.com, outlining my complaints and asking for a partial refund. After nearly a month of back and forth messaging, 2ndhomes has not provided a substantial response to my complaint - sometimes when I nudge them they give a vague response promising to look into it, and at other times they ignore my follow-up completely. They claim they have not been able to find the key I dropped in the letterbox, and they often evade addressing my complaint by repeating that they haven’t found the key. I have had numerous satisfactory, enjoyable stays in 2ndhomes apartments before, but unfortunately this negative experience makes me hesitate r to book their apartments again.

just disappointed on my stay. i was assume it was really clean. although sauna was my good experience. Positive: its near from city central and Its silent. Negative: 1.Fridge has still something left like drinks and theres a stain. 2. the sofa was too dirty and theres no cover, but i would suggest to buy some sofa cover so they can change it everyday when theres a new guest. 3. part of sofa was wet when i arrived. 4. theres still some used utensils in diswashing maybe from the last guest. 5. only 1 pillow available 😩. regardless of 1 person are the guest. 6. The sheets in the sofa was smelly. I am so sure it wasnt newly washed.